Important Notice
Deleting your account is permanent and cannot be undone. All your data will be removed from our systems.
Before You Delete Your Account
Please consider the following before proceeding with account deletion:
- Contact Your Employer: If you're using TrakLogger through your workplace, inform your manager or HR department first as they may need to reassign your account or update records.
- Data Export: If you need a copy of your attendance records, request an export from your employer's administrator before deletion.
- Alternative Solutions: Consider if temporarily deactivating location tracking or adjusting privacy settings might address your concerns instead.
What Gets Deleted
When you delete your account, the following information will be permanently removed:
- Personal Information: Your name, email address, and profile details
- Attendance Records: All check-in/check-out history and time tracking data
- Location Data: GPS coordinates and location history associated with your account
- Account Settings: Preferences, notifications settings, and customizations
- Device Registrations: All linked mobile devices will be disconnected
How to Delete Your Account
You can delete your TrakLogger account through the mobile app:
Method 1: Through the Mobile App
- Open the TrakLogger mobile application
- Go to Settings or Account section
- Look for "Delete My Account" or "Account Deletion" option
- Follow the confirmation prompts to permanently delete your account
- You may be asked to enter your password to confirm the deletion
Method 2: Contact Support
If you cannot access the mobile app or need assistance with account deletion:
- Email our support team at privacy@traklogger.com
- Include your full name and the email address associated with your account
- Request account deletion in your message
- We will verify your identity and process the deletion within 30 days
What Happens After Deletion
- Immediate Effect: You will no longer be able to log into your account or use TrakLogger services
- Data Removal: Your personal data will be permanently deleted from our active systems within 30 days
- Backup Systems: Data may remain in encrypted backups for up to 90 days for security and recovery purposes
- Legal Compliance: Some data may be retained if required by law or for legitimate business purposes (anonymized where possible)
- Employer Records: Your employer may retain attendance records as required by labor laws - contact them directly about their retention policies
Alternatives to Account Deletion
If you're concerned about privacy or data usage, consider these alternatives:
- Disable Location Tracking: Turn off GPS permissions for the TrakLogger app in your device settings
- Request Data Export: Get a copy of your data before making any decisions
- Contact Your Employer: Discuss your concerns with your manager or HR department
- Review Privacy Settings: Check if there are privacy options within the app that meet your needs
Questions or Concerns?
If you have questions about account deletion, data privacy, or need assistance with the process, please contact us:
Email: privacy@traklogger.com
Website: traklogger.com
Our support team is available to help guide you through the process and answer any questions you may have about your account and data.